xalinelonyx Privacy Policy Overview

Your privacy matters to us. This policy explains how we handle your data.

Introduction to Our Privacy Commitment

xalinelonyx is dedicated to protecting your personal information and complying with Australian privacy laws. We explain what information we collect and how we use it.

By using our website or services, you consent to our privacy practices and the collection of certain data for service improvement.

What Data We Collect and Why

We collect personal, technical, and usage data to provide tailored services and enhance your experience.

Information You Provide Directly

  • • Contact details you submit via forms or emails.
  • • Details from consultation requests or inquiries.
  • • Feedback or comments you share with us.
  • • Information needed to verify your identity.
  • • Preferences you indicate for communication.

Information We Collect Automatically

  • • Device and browser details for security and analytics.
  • • IP address and general location data.
  • • Usage patterns and interactions with our site.
  • • Cookies and similar tracking technologies.
  • • Technical errors or diagnostic reports.

How We Use Your Information

We use your data to provide, improve, and secure our services. Your privacy is always a priority.

  • • Respond to your requests and communications.
  • • Personalise your experience with our site.
  • • Conduct analytical reviews for service improvements.
  • • Maintain security and prevent misuse.
  • • Comply with legal and regulatory obligations.
  • • Send you service-related updates if requested.
  • • Support ongoing client relationships.

Our Promise: Your personal information is handled with care and in accordance with Australian law.

When We Share Your Data

We only share personal data with trusted partners or when legally required, and never for unrelated marketing.

Service Providers

We work with reputable providers for secure hosting, analytics, and support. These partners adhere to strict privacy standards.

Legal Obligations

We may disclose data if required by law or regulatory authorities.

Anonymous Statistics

Aggregated, non-identifiable data may be used for reporting and improvement.

Your Privacy Rights

You can request access, correction, deletion, or restriction of your personal information at any time.

  • • Access the personal data we hold about you.
  • • Request correction of inaccurate data.
  • • Ask us to delete your personal information.
  • • Request transfer of your data to another provider.
  • • Object to processing based on your situation.
  • • Request restriction of certain data uses.

Contact us if you wish to exercise any of these rights or have privacy questions.

How We Protect Your Data

We use technical and organisational measures to safeguard your information from unauthorised access or misuse.

Technical Measures

  • • Encryption of sensitive data in transit and storage.
  • • Regular security updates and monitoring.
  • • Access controls for authorised personnel only.
  • • Routine security testing and reviews.

Organisational Measures

  • • Privacy training for staff members.
  • • Policies for secure data handling and retention.
  • • Regular reviews of privacy practices.
  • • Incident response plans for data breaches.

How Long We Keep Data

Personal data is kept only as long as needed for service delivery, legal, or regulatory reasons.

  • • Kept for the duration of your account use.
  • • Retained for service improvement analysis.
  • • Stored to support ongoing client relationships.
  • • Held to meet legal and regulatory requirements.
  • • Kept only with your consent and preferences.

You can request deletion of your data when no longer required.

International Data Transfers

Data may be transferred outside Australia only with adequate protection and compliance with relevant laws.

  • • Processed by trusted international partners.
  • • Subject to contractual privacy safeguards.
  • • Limited to necessary purposes only.
  • • Compliance with local and international regulations.

Our Use of Cookies

Cookies help us provide a better user experience and analyse site usage. You have control over their use.

Types of Cookies We Use

  • • Required for site operation and security.
  • • Help monitor and improve site functionality.
  • • Support preferred settings and usability.
  • • Enable enhanced site features and options.

You may disable cookies in your browser settings at any time.

Changes to This Policy

We may update this privacy policy from time to time. Please review for any changes.

  • • Policy updates will be posted on our website.
  • • We will notify you of significant changes via email if possible.
  • • Continued use of our site means acceptance of changes.
  • • Contact us with any questions about updates.

Check this page regularly for the most current version.

Contact Us About Privacy

Questions about this policy? Reach out for more information.

xalinelonyx

95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000 Australia

Phone: +61.3.3813.4266

Email: content@xalinelonyx.com

Last updated September 27, 2025

Effective as of September 27, 2025